So, it’s not possible to overlook any tickets & close them without any reply. This is because a ticket is difficult to overlook or miss.Īs each ticket status is available whether they are in the open, pending or answered stage. The separate ticket for each query will also help you in their effective management. And, for each query a customer submits, a new ticket will be created in your UVdesk. This helpdesk contact form will help your customers to submit their queries easily. So, let me just explain to you how you can easily add the helpdesk contact form in PrestaShop. Now, you are already familiar with the UVdesk helpdesk system.
Prestashop contact form module free how to#
How to create a helpdesk contact form in PrestaShop So, in such a case, the UVdesk helpdesk system can help you to provide quality support services to customers. Hence, it becomes even more important to add a proper customer support system. With the growth of any eCommerce shop, there arises the necessity to integrate an effective customer support system.Īn eCommerce shop without a proper customers system is doomed to fail.
And, as you attract new customers, your business will grow. UVdesk Helpdesk system is available as SaaS and open-source support helpdesk solution that allows you to offer the best customer service experience.Ī better customer experience helps a store owner in retaining the existing customer & attracting new ones. The application is available with UVdesk Helpdesk System.īut, before proceeding with the process to create a contact form, here is a brief introduction to UVdesk. So, here we are with the PrestaShop contact form builder application. Although PrestaShop has a default “contact us” form, it provides very limited options to your customers.